Customer Service Representative | Travel account

JOB RESPONSIBILITY 

• Arranging flights, insurance and accommodation

• Using a booking system to secure holidays

• Collecting and processing payments

• Advising clients on travel arrangements, e.G. Visas and passports

• Sending out tickets to clients

• Keeping clients up to date with any changes

• Dealing with complaints or refunds (not one of the perks, but someone's got to do it)

• Help people plan, choose and arrange their holiday.

What Qualifications You Should Have?
• at least 18 years old
• With good to excellent English communications skills
• High School Graduate or Senior High School Graduate
• With or without BPO experience